Technical FAQ (AU Schools)
- Tim Hampton (Unlicensed)
How does the sign up process work?
As part of of our transparency policy, we use Wonde to connect to your school management system. Wonde is Australia’s trusted data connector for school management systems. Essentially, Wonde acts as the gate between your school and third party systems.
To begin, you will receive a secure link in a sign up email to create your Wonde account.
Once you have signed up, you will be able to approve Career Central in the dashboard. Once this is complete, you will be able to schedule a Wonde installation with a Wonde technician.
If you have any questions about the Wonde connection, you can contact Wonde on 02 8310 4489 or email them support@wonde.com.
How much data from our School Management System do you keep in Career Central?
We only store what we need to create accounts and allow users to login, and to allow school staff to keep track of trends in their school and contact students.
Data |
|---|
Student - Achievement and Assessment Read |
Staff Details |
School Event Details |
Photos (only visible to staff) |
Groups, Classes and Subjects |
Student Details |
How do I know that the school has okayed us sending this data?
We will only ever send you an email with the setup instructions as a result of receiving a sign-up form from your school, and generally, by signing up to Career Central, the school agrees to allow us access to the sort of data we need to get Career Central running for your school.
Where is the data stored (in AU, or overseas)?
Career Central data that we receive from your school or that is created on our platform is stored on servers on Australia’s Amazon Web Services platform. See their privacy guide here.
How do we know that you have successfully received our data?
When you respond to us to let us know that you have completed the instructions in our setup email, we will check that your data is coming through properly. If there are any issues, we will let you know what steps we need you to take to help us fix them, otherwise, we will let you know that your job is done for the setup, and we will complete the setup on our end!
What are the next steps once we have completed the steps in your setup email?
Once the steps that we ask you to complete have been done and we have checked that it has all gone smoothly (i.e. we’re not missing any bits of data), your job is done! If we have any issues that we need your help with, we will get in touch.
How do staff and students login? Is there a link I can send them?
Users can head to https://app.au.careercentral.school/ to login.
Do we need to setup anything in our Google/Microsoft accounts to get SSO working?
Nope! There is no additional setup necessary. All we need is to know your school’s domains for staff and students (e.g. @examplehigh.com) and then we can just flick a switch on our end which will allow your staff and students to login using their school Google or Microsoft accounts.