Privacy Policy

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Last updated: Sept 26, 2019 by Sue Scahill

Career Central Privacy Policy

At Career Central Limited (Career Central), we take privacy very seriously. We’ve updated our privacy policy (Policy) to ensure that we communicate to You, in the clearest way possible, how we treat personal information. We encourage You to read this Policy carefully. It will help You make informed decisions about sharing Your personal information with us.

The defined terms in this Policy have the same meaning as in our Terms of Use, which You should read together with this Policy. By accessing our Website and using our Service (Career Central Cloud Software), You consent to the terms of this Policy and agree to be bound by it and our Terms of Use.

Career Central collects Your personal information

Career Central is a provider of career management software that’s simple, smart, and secure and gives schools a way to easily keep track of students career profiles.

The Service involves the storage of Data about a School or individuals. That Data can include personal information. “Personal information” is information about an identifiable individual, and may include information such as the individual’s name, email address, telephone number, career information, computer and network information.

Career Central may collect personal information directly from You when You:

  • register to use the Service,
  • use the Service,
  • post to the Career Central Facebook page or on our blog,
  • contact the Career Central support team, and
  • visit our Website.

You can always choose not to provide Your personal information to Career Central, but it may mean that we are unable to provide You with the Service.  You must notify Career Central should you wish for your data not to be stored in Career Central.

Career Central may receive personal information from You about others

Through Your use of the Service, Career Central may also collect information from You about someone else. If You provide Career Central with personal information about someone else, You must ensure that You are authorised to disclose that information to Career Central and that, without Career Central taking any further steps required by applicable data protection or privacy laws, Career Central may collect, use and disclose such information for the purposes described in this Policy.

This means that You must take reasonable steps to ensure the individual concerned is aware of and/or consents to the various matters detailed in this Policy, including the fact that their personal information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual’s right to obtain access to that information, Career Central’s identity, and how to contact Career Central.

Where requested to do so by Career Central, You must also assist Career Central with any requests by the individual to access or update the personal information You have collected from them and entered into the Service.

Career Central collects, holds, and uses Your personal information for limited purposes

Career Central collects Your personal information so that we can provide You with the Service and any related services You may request. In doing so, Career Central may use the personal information we have collected from You for purposes related to the Services including to:

  • verify Your identity,
  • administer the Service,
  • notify You of new or changed services offered in relation to the Service,
  • carry out marketing or training relating to the Service,
  • assist with the resolution of technical support issues or other issues relating to the Service,
  • comply with laws and regulations in applicable jurisdictions, and
  • communicate with You.
  • Provide Your Career Information to Careers Advisors/and or Staff at your School (the School, You, the student, are currently enrolled at).

By using the Service, You consent to Your personal information being collected, held and used in this way and for any other use You authorise. Career Central will only use Your personal information for the purposes described in this Policy or with Your express permission.

It is Your responsibility to keep Your password to the Service safe. You should notify us as soon as possible if You become aware of any misuse of Your password, and immediately change your password within the Service.

Career Central can aggregate Your non-personally identifiable data

By using the Service, You agree that Career Central can access, aggregate and use non-personally identifiable data Career Central has collected from You. This data will in no way identify You or any other individual.

Career Central may use this aggregated non-personally identifiable data to:

  • assist us to better understand how our customers are using the Service,
  • provide our customers with further information regarding the uses and benefits of the Service,
  • otherwise to improve the Service.

Career Central holds your personal information on servers located in your country.  That is - NZ customer's data is stored in NZ, and AU customers have their data stored in Australia.

All Data, including personal and non-personal information, that is entered into the Service by You, or automatically imported on Your instruction, is transferred to Career Central’s servers as a function of transmission across the Internet. By using the Service, You consent to Your personal information being transferred to our servers as set out in this Policy.

Career Central takes steps to protect your personal information

Career Central is committed to protecting the security of Your personal information and we take all reasonable precautions to protect it from unauthorised access, modification or disclosure. Your personal information is stored on secure servers that have SSL Certificates issued by leading certificate authorities, and all Data transferred between You and the Service is encrypted.

However, the Internet is not in itself a secure environment and we cannot give an absolute assurance that Your information will be secure at all times. Transmission of personal information over the Internet is at Your own risk and You should only enter, or instruct the entering of, personal information to the Service within a secure environment.

We will advise You at the first reasonable opportunity upon discovering or being advised of a security breach where Your personal information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorised persons or in any unauthorised manner.

Career Central only discloses Your Personal Information in limited circumstances

Career Central will only disclose the personal information You have provided to us to entities outside the Career Central Company if it is necessary and appropriate to facilitate the purpose for which Your personal information was collected pursuant to this Policy, including the provision of the Service.

Career Central will not otherwise disclose Your personal information to a third party unless You have provided Your express consent.

The third parties who host our servers do not control, and are not permitted to access or use Your personal information except for the limited purpose of storing the information. This means that Career Central does not currently “disclose” personal information to third parties located overseas.

Career Central will disclose Your Personal Information if required by law.

You may request access to Your personal information

It is Your responsibility to ensure that the personal information You provide to us is accurate, complete and up-to-date. You may request access to the information we hold about You, or request that we update or correct any personal information we hold about You, by setting out Your request in writing and sending it to us at sue@careercentral.school.

Career Central will process Your request as soon as reasonably practicable, provided we are not otherwise prevented from doing so on legal grounds. If we are unable to meet Your request, we will let you know why. For example, it may be necessary for us to deny Your request if it would have an unreasonable impact on the privacy or affairs of other individuals, or if it is not reasonable and practicable for us to process Your request in the manner You have requested. In some circumstances, it may be necessary for us to seek to arrange access to Your personal information through a mutually agreed intermediary (for example, the Subscriber).

We’ll only keep Your personal information for as long as we require it for the purposes of providing You with the Service.

Career Central uses cookies

In providing the Service, Career Central utilises “cookies”. A cookie is a small text file that is stored on Your computer for record-keeping purposes. A cookie does not identify You personally or contain any other information about You but it does identify Your computer.

We and some of our affiliates and third-party service providers may use a combination of “persistent cookies” (cookies that remain on Your hard drive for an extended period of time) and “session ID cookies” (cookies that expire when You close Your browser) on the Website to, for example, track overall site usage, and track and report on Your use and interaction with our site.

You can set your browser to notify You when You receive a cookie so that You will have an opportunity to either accept or reject it in each instance. However, You should note that refusing cookies may have a negative impact on the functionality and usability of the Website.

You can opt-out of any email communications

Career Central sends billing information, product information, Service updates and Service notifications to You via email. Our emails will contain clear and obvious instructions describing how You can choose to be removed from any mailing list not essential to the Service. Career Central will remove You at Your request.

You are responsible for the transfer of Your data to third-party applications

The Service may allow You, the Subscriber, or another Invited User within the relevant subscription to the Service to transfer Data, including Your personal information, electronically to and from third-party applications. Career Central has no control over, and takes no responsibility for, the privacy practices or content of these applications. You are responsible for checking the privacy policy of any such applications so that You can be informed of how they will handle personal information.

Career Central has a privacy complaints process

If You wish to complain about how we have handled Your personal information, please provide our Privacy Officer with full details of Your complaint and any supporting documentation:

Our Privacy Officer will endeavour to:

  • provide an initial response to Your query or complaint within 10 business days, and
  • investigate and attempt to resolve Your query or complaint within 30 business days or such longer period as is necessary and notified to you by our Privacy Officer.

This policy may be updated from time to time

Career Central reserves the right to change this Policy at any time, and any amended Policy is effective upon posting to this Website. Career Central will make every effort to communicate any significant changes to You via email or notification via the Service. Your continued use of the Service will be deemed acceptance of any amended Policy.

Last updated: November 2018