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For this initial Full Update, ensure that you are sending all of the data. Click on the checkboxes for Student Photos, and Assessments, and click the Send All button for each of these. (note - if you are updating the settings from a previous set of settings (e.g CCL support has directed you to this article, then please re-send all data as well).
Note: The update process is run on the server and may take a while to complete before you see anything happening.
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