Occasionally Career Central's KAMAR data from your school will become out of sync, and in order to get us back on track, we need you to re-send a full update from KAMAR to Career Central.

Currently - the best way to reset directory services is to follow the setup instructions (don't add a new service, just update the existing service):

https://careercentral.atlassian.net/servicedesk/customer/portal/1/topic/532ec053-79b9-48a8-baf7-89674b7f006f/article/21069958

Ensure that when following the instructions, you re-send all data including results data. This was, external exam data is re-sent, in order to accurately display graphs to advisors and students.

Please reply to the email to let Career Central know you have done the reset.

If you have any questions, please contact one of the Career Central staff below:

Sue Hancock
Primary point of contact
‭07 888 4171‬

Tim Hampton
Technical escalation manager
Remote team viewer support available if needed
07 888 6400

Thanks for your time.

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